Built for Manufacturers

CRM

NetSuite CRM delivers powerful capabilities that drives the complete customer lifecycle and strengthens customer relationships. NetSuite CRM provides a seamless flow of information across the entire customer lifecycle from lead through to opportunity, sales order, fulfillment, renewal, upsell, cross-sell, and support. Unlike traditional CRM solutions, NetSuite CRM includes powerful sales performance management, order management and partner management capabilities.

MARKETING

Many manufacturers still spend a majority of their marketing budget attending or participating in trade shows. Regardless of how you focus your marketing efforts, NetSuite has the core capabilities you need to manage the entire marketing process including the creation, execution and measurement of email campaigns.

COMMERCE

Modern manufacturers sell through many channels: B2B, B2C, etc. NetSuite’s core commerce capabilities have been designed specifically to quickly and easily allow your business to grow and expand sales through any channel. At its core, the same item that you create and enter on internal sales orders can be instantly published to your website with seamless control over pricing and promotions.

ORDER MANAGEMENT

They want it. You have it. They get it. Quickly and Profitably. Order fulfillment should always be that easy. NetSuite Advanced Order Management enables companies to capture this omnichannel experience quickly and profitably, delivering the perfect order every time with minimal effort by enabling you to fulfill orders from anywhere in a timely manner so you can delight your customers with a satisfying shopping experience.

SUPPLY CHAIN MANAGEMENT

Location irrelevance—the essence of supply chain management in the cloud is that the location a product is made in and who it’s made by is completely irrelevant. NetSuite offers the same control and real-time visibility over a global supply chain and the related suppliers, contract manufacturers and vendors as if you were making the product yourselves in your own facility.

FINANCIALS

NetSuite's financial management solution is used by thousands of organizations to manage their accounting needs. This software accelerates your financial close, provides strong expense management, offers streamlined and auditable revenue management and ensures complete real-time visibility into the financial performance of the business. It's seamlessly integrated with your manufacturing operations enabling everyone to work from a single source of finance, sales and customer data.

SUPPORT

NetSuite's integrated customer service management solution gives you a 360-degree view of customers-helping to improve customer satisfaction, attract new customers and lower service costs. Only NetSuite's customer service solution gives everyone that interfaces with the customer—sales, support, service, and fulfillment—access to complete, key customer data in real-time empowering them to better support your customers while driving upsell and cross-sell.

GLOBAL

NetSuite’s OneWorld solution addresses the complex multinational and multi-company needs of organizations. It enables businesses to adjust for currency, taxation and legal compliance differences at the local level, with regional and global business consolidation and roll-up. You get unprecedented visibility of your business worldwide in real-time, ensuring consistent, compliant management across the organization, locally and globally.

Agility

  • Eliminate the use of error-prone spreadsheets.
  • Reduce time to market of new products.
  • Improve order processing efficiency.
  • Closely monitor and control costing.
  • Deliver better quality products.
  • Reduce IT support and resource costs.
  • Speed up the financial close process.
  • Improve support and services productivity.
  • Gain controls critical for compliance activities.

 

Leading Practice Improvements

360° Visibility & Actionable Insight increased 50% - 80%

Collection Time Accounts Receivables improved 30% - 50%

Revenue Performance increased 2% - 10%

Gross Margin Performance improved 1% - 5%

Time to Close Financials reduced 30% - 55%

Days Sales Outstanding (DSO) reduced 5% - 20%

Accounting Staff Productivity increased 30% - 50%

Testimonials

“NetSuite integrates ecommerce, inventory control, order processing, CRM, financial reporting and other functions in a way that really fits our business needs.”

Thos. Baker

“We use NetSuite to deliver a holistic, omnichannel experience that drives customer satisfaction and repeat business while streamlining our operational business processes.”

Lovesac

“NetSuite’s unified cloud-based business management suite has made a huge difference in our business and has us well positioned for our next stage of growth.”

Blue Microphones

“We run our entire business through NetSuite, from design to manufacturing to managing vendors in Asia.”

Ed McMahon, CEO, Epec Engineered Technologies

“Because NetSuite is in the cloud, we can enter new markets faster. We’re very confident NetSuite will seamlessly support our growth outside North America.”

Shaw Industries

“With NetSuite, we've been able to keep our positioning as dedicated to the high-end yacht market, but also improve our business by expanding to new market segments, cutting inefficiencies, and more accurately tracking the needs and buying habits of our existing customers.”

The Superyacht Group

"Our business model has changed significantly from wind turbine to solar development and NetSuite’s high customizability and versatility has allowed us to keep up with those changes."

Urban Green Energy

“Igloo has claimed full control over their online content and presence, thanks to the powerful Web tools delivered by NetSuite.”

Igloo Products Corp

“NetSuite is everything we need in one system—ERP, inventory management, warehousing, CRM and ecommerce. NetSuite’s reliability and on-demand access to a single system of truth has been amazing for our company”

Becker Safety & Supply